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Publications
How to put Ofwat’s new service for all vulnerability guidance into practice
New Ofwat vulnerability guidance has set out minimum standards for water companies to ensure that c..
Publications
Swap crisis management to crisis prevention – a case study
Originally published in 2022. Historically Chichester District Council focused on crisis management..
Publications
The cost-of-living crisis is also a mental health crisis
By Dr. Thomas Richardson, Clinical Psychologist and TellJO Senior Advisor. Originally published Jun..